Support & Information Service Volunteer

BWC is at the forefront of a movement actively supporting women and girls with multiple vulnerabilities across Sussex, working collaboratively with both voluntary and statutory partners to achieve positive outcomes.

BWC places clients at the heart of its services, with a holistic and trauma informed approach based on co-production principles. We are driven to achieve positive and fulfilling futures for women we work with, many of whom have multiple, complex needs. BWC’s specialist advice, support, advocacy and counselling services support women who have experience of homelessness, the criminal justice system, mental health needs, problematic use of substances, poverty and abuse.

BWC is part of a wider network of women’s centres and gender responsive providers contributing to ongoing research on good practice and innovation in services for vulnerable women. We proactively work to identify and address the underlying factors for women presenting with multiple, complex needs and position our services to achieve the very best for women we support.

Support & Information Service Volunteers
The peer support hubs at BWC provide a crucial service to women across the city who are in need of advice and information in a non-judgemental, women-only environment.

Support & Information Service Volunteers work in our Brighton-based Women’s Support Hub as well as on the Information & Support Phone Line providing empathic and practical support. It is the role of volunteers to offer information, guidance and signposting to service users as well as holding activity-based peer support sessions.

We ask Support & Information Service Volunteers to commit to volunteering for 3.5hrs per week for a minimum of 12 months. Shifts are Wednesdays OR Thursdays 9.30am – 1pm.

Teamwork is vital to the success and professional standard of the centre and all volunteers are encouraged to take an active part in regular meetings and contribute to the general development of the centre. This may also include taking responsibility for specific areas of work.

Volunteers are offered one on one supervision from the Volunteer Services Manager and peer support through the end of session de-briefs. Strict adherence to confidentiality, particularly in respect of personal details and background of workers and clients is required of all workers.

What training do volunteers receive?
Volunteers will receive induction training, on-going training and regular supervision from the Volunteer Services Manager.

We are able to cover reasonable local travel expenses (up to the cost of a Brighton & Hove daily saver bus ticket) and offer references after one year of volunteering with us.

We particularly welcome applications from women who are aged 40+, women from Black and Minority Ethnic groups and women who identify as LGBTQ+.

Closing date for applications: 9am Monday 30th May 2022
Interviews: June TBC

Role Description: BWC Support & Information Service Volunteer Role Description 2022

Application pack: BWC Volunteer application form

Volunteer Opportunities Monitoring Form: Volunteer Equalities Monitoring Form

For further information please contact Emma Walsh: or telephone 07472 085 374

BWC is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment.

** This post is restricted to self-identifying women only as a genuine occupational requirement under Schedule 9 paragraph 1, Equality Act 2010. The successful candidate will be subject to a DBS check.